Contact

Questions about our products and services?

Tip: See the FAQ for our most frequently asked questions.

If you can't find the answer to your question, please contact us using the form on this page, email us or send a WhatsApp message. We'll reply as soon as possible.

To help you as soon as possible, please include the following details when you contact us:

  • Your order number or test code
  • Your date of birth 
You can reach us between 9 a.m. and 4 p.m. on weekdays. 

Chat with us on Whatsapp.
All questions can be asked via Whatsapp.

For general questions about STIs 

Book an E-consultation or use Soaaids Netherlands' information line:
Soaaids info line: 0900 - 204 2040

Current opening hours

E-consultation

If you have medical questions or would like advice from a professional, book an E-consultation with Soapoli-online. 

Soapoli-online.nl
is part of Directlab B.V.
Keerkring 6
2801 DG Gouda
085-303 15 99 (also whatsapp)
klantenservice@soapoli-online.nl

AGB code: 22221910
Chamber of Commerce No: 67716504
VAT no: NL857146282B01
We will never share your email address