Contact

Questions about our products and services?

Tip: view ourFAQfor the most frequently asked questions.

If an answer to your question is not listed, please contact us using the form to the right, email or whatsapp us. We will respond as soon as possible. 
To help you as soon as possible, please include the following in your e-mail to us:

  • Your order number or test code
  • Your date of birth 
We can be reached between 9 a.m. and 4 p.m. on weekdays. 

Chat with us via Whatsapp.
All questions can be asked via Whatsapp.

For general questions about STIs 

Book a E-consult or use Soaaids Netherlands' information line:
Soaaids info line:0900 - 204 2040

Current opening hours

E-consult

If you have medical questions or would like to receive advice from a professional you can make aE-consult at Soapoli-online booking. 

Soapoli-online.nl
is part of Directlab B.V.
Keerkring 6
2801 DG Gouda
085-303 15 99 (also whatsapp)
klantenservice@soapoli-online.nl

AGB code: 22221910
Chamber of Commerce No: 67716504
VAT no: NL857146282B01
We will never share your email address