STI E-consultation
Do you have substantive questions about STIs?
Perhaps you have a personal STI question or situation about which you are concerned and would like to discuss it with an STI expert. If so, Soapoli-online offers a unique online service: The STI E-consult.FREE E-consultation for you as a client
At Soapoli-online, we realize the importance of being able to ask your questions.
If you are already a customer with us, you can use whatsapp or the mail to ask your question to the nurse.
If you have a medical question but do not need to buy a test (yet) you can also get a paid E-consult. The 5 (with runout to 10) minutes E-consult is designed to discuss your concerns or your questions. You can schedule the consultation by pressing 'book your E-consult here'. You can choose whether you want the consultation by phone or via whatsapp chat. The cost for an STI E-consult is 20 euros if you do not have an order number or test code. After scheduling your appointment, we will send you an invoice.
(Soaaids Netherlands also has ainformation line)
What to expect from an E-consultation:
You can ask questions about:- what has been advised to testing
- risk incurred
- complaints/ symptoms
- how to conduct a sampling
- When to testing
Who are you having the conversation with?
An interview takes place with a highly experienced and knowledgeable STI nurse. All Soapoli online nurses are trained and have excellent communication interview skills.Discretion and anonymity, the data shared during the E-consultation is treated as confidential.
What can't be done in an E-consultation:
- There may no symptoms, complaints are assessed through imaging.
- With complaints and symptoms, we will give you always advise visiting your own family doctor.
- No diagnosis can be made.
- No rights can be derived from the advice given.
Soapoli-online is here for you
We, Klazien and Marlous, are going to help you solve your STI help question as quickly as possible. We use our years of experience as STI nurses to advise, guide and help you as well and as quickly as we can. We After all, we think it's very important that you - as a Soapoli-online customer - are offered the best possible care when it comes to an STI.
In 2011, we started Soapoli-online to help people reliably test for an STI without having to go to the doctor or other health care provider. Since then, we have been helping about 50,000 people get certainty every year for more than 10 years.

Go for security...
Soapoli-online cooperates with laboratory Dr. STEIN for the analysis of the samples. This is an ISO certified lab that delivers very fast results with the best quality. On this page you can read all about thequality of our tests.
Aside from the fact that the tests are very reliable, our service is comprehensive and we will do everything we can to help you as best we can so that you have certainty quickly.