Complaint about Soapoli-online
We work very hard to provide a good quality service but you may not be satisfied with something. About the service or you have a complaint about the product. We would like to hear this back so we can resolve it with you.
Email us info@soapoli-online.nl and include your order number. We will give you within 14 days a substantive response.
Are you not satisfied with the handling of your complaint? Then you can submit it to the Thuiswinkel Disputes Committee, Postbus 90600, 2509 LP in The Hague (www.sgc.nl). You can also submit your complaint to the Dispute Commission via the European ODR Platform (http://ec.europa.eu/consumers/odr/).
Email us info@soapoli-online.nl and include your order number. We will give you within 14 days a substantive response.
Are you not satisfied with the handling of your complaint? Then you can submit it to the Thuiswinkel Disputes Committee, Postbus 90600, 2509 LP in The Hague (www.sgc.nl). You can also submit your complaint to the Dispute Commission via the European ODR Platform (http://ec.europa.eu/consumers/odr/).